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Maria Garza is the manager of the production department at a sports apparel company in the Philippines. When she was transferred from Milan two years ago, she had a lot of trouble adjusting. However, she has now embraced the new culture and appreciates the differences between her country's traditions and the traditions of her host country. Maria is in the _____ phase of the adjustment process.


A) biculturalism
B) honeymoon
C) adaption
D) resistance
E) elation

F) B) and C)
G) None of the above

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One method of compensation in a global business is to pay a similar base salary company wide or region wide and offer expatriates an allowance based on specific market conditions in each country. This is known as _____.


A) broadbanding
B) the balance sheet approach
C) skills-based pay
D) competence-based pay
E) a pay grading system

F) A) and B)
G) A) and C)

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The main reason why companies use third-country nationals as a staffing strategy is the ability of such a candidate to represent the company's interests and transfer corporate technology and competencies.

A) True
B) False

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Which of the following predictors of success for an expatriate is a factor of his/her motivational state?


A) Behavioral flexibility
B) Cultural empathy
C) Nonverbal communication
D) Congruence with career path
E) Language skills

F) B) and E)
G) D) and E)

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Which of the following refers to the scripted ways of interacting that usually result in a specific series of events?


A) Constructs
B) Rituals
C) Archetypes
D) Theories
E) Schemas

F) D) and E)
G) A) and B)

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Power distance refers to the manner in which a society tolerates uncertainty.

A) True
B) False

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Which of the following is a feature of a transnational company?


A) No integration with a home office
B) Centrally controlled production process
C) Use of only the existing production to sell overseas
D) Sale within the borders of the home country
E) High local responsiveness

F) A) and B)
G) C) and D)

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Which of the following is an example of the third-country national strategy?


A) A multinational company based in Australia hires software engineers for its new facilities in Perth.
B) A multinational company sets up new operations outside its home country and hires employees from that country to work on the new branch.
C) A multinational company based in France hires employees from the U.K. and the U.S. to runs its operations in Paris.
D) A multinational company based in Spain has facilities in India and it has recently transferred an Indian manager to set up the new operations in Argentina.
E) A multinational company, based in the U.S., hires locals for its new facilities in Germany.

F) A) and C)
G) C) and D)

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The advantage to _____ is the sharing of power throughout all levels of the organization.

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What is meant by a transnational scope as a strategy?

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A transnational scope means that HRM dec...

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Biculturalism is an adjustment phase wherein the expatriate embraces the new culture and begins to appreciate his/her old life at home as much as the new life overseas.

A) True
B) False

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In the _____ phase of adjustment, the expatriate may start to make frequent comparisons between home and host country and may seek out reminders of home.

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Which of the following is a disadvantage of the host-country national strategy?


A) This strategy can adversely affect motivation of local workers.
B) Language and cultural barriers can hinder the success of this staffing strategy.
C) The added cost of visa and hiring factors add up to be a major expense.
D) Adapting to foreign environment may be difficult for a manager and his/her family, resulting in less productivity when using this strategy.
E) The host-country manager may not understand business objectives as well as his/her home-country counterpart without proper training.

F) A) and B)
G) C) and D)

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Christopher Novak works for a multinational financial organization based in Britain. He was transferred to Japan ten months ago to impart training on a new process to the executives at the company's back office. After experiencing the initial excitement of getting to know the new culture and surroundings, Christopher has begun to feel frustrated that he cannot carry out a single conversation satisfactorily due to his lack of fluency in Japanese. He now misses home and feels helpless in this foreign assignment. Christopher is experiencing the _____ phase of the adjustment process.


A) adaption
B) resistance
C) biculturalism
D) elation
E) exhaustion

F) A) and C)
G) A) and D)

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Norms are the shared expectations about what is considered correct and normal behavior.

A) True
B) False

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Explain the three main staffing strategies a company can implement when entering an overseas market.

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The first strategy is a home-country nat...

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Which of the following is an example of the home-country national strategy?


A) A U.K. based multinational company, with a small presence in Nigeria, transfers the entire Nigerian business to the U.K.
B) A software company based in Germany hires employees from the U.K. and the U.S. to avail the latest technical knowledge.
C) A multinational company based in the U.S. outsources its back office operations to Kenya and then transfers a Kenyan employee to Sri Lanka to head operations there.
D) A multinational company based in the Italy hires British employees to manage their operations in Britain.
E) A multinational company based in France recruits software engineers for its new facilities in Paris.

F) D) and E)
G) None of the above

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The HRM decision-making process has transnational scope when it considers the:


A) demand for its products and services in the domestic company.
B) need to uphold the cultural values of the home country.
C) availability of technology to make its production more efficient.
D) needs of all employees in all the countries where it operates.
E) home office directives and procedures as being the best for all foreign offices.

F) All of the above
G) A) and B)

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During the _____ phase of the adjustment process, the employee gains language skills and starts to adjust to life overseas.


A) resistance
B) biculturalism
C) adaption
D) honeymoon
E) struggle

F) B) and C)
G) A) and D)

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Describe norms, values, and rituals.

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Norms, values, and rituals are some of t...

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