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Which of the following does not represent an example of analytical information?


A) Trends and product statistics
B) Unstructured long-term decisions
C) Five-year sales report
D) Future growth projections

E) B) and C)
F) A) and B)

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Fuzzy logic is a mathematical method of handling imprecise or subjective information.

A) True
B) False

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Online transaction processing (OLTP) is the capturing of transaction and event information using technology to _____________.


A) Update existing information to reflect the new information
B) Store the information
C) Process the information according to defined business rules
D) All of these

E) None of the above
F) B) and C)

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Neural networks use technology that allows humans to interact with a computer through bodily sensations and movements-for example, a cell phone vibrating in your pocket.

A) True
B) False

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Which of the following is not considered a challenge facing most managers today?


A) Managerial decisions must be made quickly.
B) Strategic decisions need to be made by applying analysis techniques.
C) Artificial intelligence is required by all managers to be successful.
D) Managerial decisions require large amounts of information to analyze.

E) B) and C)
F) All of the above

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Managers use transactional information when making structured decisions at the operational level.

A) True
B) False

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Which of the following offers a disadvantage for working virtually?


A) Increases in worker productivity.
B) Increases in feelings of seclusion.
C) Decreases in expenses for the company.
D) Alleviation of congested roadways.

E) C) and D)
F) A) and B)

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What is a special-purpose knowledge-based information system that accomplishes specific tasks on behalf of its users?


A) Intelligent system
B) Artificial intelligence
C) Neural network
D) Intelligent agent

E) A) and D)
F) B) and D)

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Augmented reality is a wearable computer with an optical head-mounted display (OHMD).

A) True
B) False

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What arises in situations where established processes offer potential solutions?


A) Analytics
B) Structured decisions
C) Unstructured decisions
D) Semistructured decisions

E) A) and C)
F) None of the above

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Bob Silver loves playing a game called World of Warcraft where he has the capability to create his own character and even his own life-like environment.Which AI system would you categorize World of Warcraft?


A) Multi-agent system
B) Expert system
C) Virtual reality
D) Fuzzy logic system

E) A) and B)
F) All of the above

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A virtual workplace is a work environment that is not located in any one physical space.

A) True
B) False

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Which type of AI system assigns values of 0 and 1 to vague or ambiguous information?


A) Genetic algorithms
B) Artificial intelligence
C) Fuzzy logic
D) Intelligent agents

E) All of the above
F) C) and D)

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Which of the following is considered part of the process in the systems thinking example of a TPS?


A) Source Document
B) Calculate
C) Report
D) All of these

E) All of the above
F) C) and D)

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The structure of an organization is similar to a pyramid.The different levels require different types of information to assist with which of the following?


A) Decision making
B) Problem solving
C) Opportunity capturing
D) All of these

E) C) and D)
F) A) and B)

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What is a haptic interface?


A) The viewing of the physical world with computer-generated layers of information added to it.
B) A wearable computer with an optical head-mounted display (OHMD) .
C) Technology that allows humans to interact with a computer through bodily sensations and movements.
D) A work environment that is not located in any one physical space.

E) None of the above
F) All of the above

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Which of the following is an example of an intelligent system?


A) The firefighter robot that can extinguish flames at chemical plants.
B) Shell Oil's Smart Pump robot that pumps gas for the customer.
C) A robot that cleans and sweeps at a local airport.
D) All of these.

E) C) and D)
F) A) and C)

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What tracks KPIs and CSFs by compiling information from multiple sources and tailoring it to meet user needs?


A) Granularity
B) Visualization
C) Digital Dashboard
D) All of these

E) B) and C)
F) B) and D)

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What encompasses all the information contained within a single business process or unit of work with the primary purpose of supporting the performance of daily operational or structured decisions?


A) OLTP
B) OLAP
C) Analytical information
D) Transactional information

E) C) and D)
F) B) and C)

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What is slice-and-dice capability?


A) Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
B) Enables the examination of information from different perspectives
C) Enables users to get details, and details of details, of information
D) Finds the inputs necessary to achieve a goal such as a desired level of output

E) C) and D)
F) A) and B)

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