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What is the difference between ecommerce and ebusiness?


A) Ecommerce includes Internet network effects;ebusiness includes ecommerce and all activities related to internal and external business operations
B) Ecommerce is buying and selling of goods or services online;ebusiness includes ecommerce and all activities related to internal and external business operations
C) Ecommerce includes ecommerce and all activities related to internal and external business operations;ebusiness includes all of the of knowledge management systems
D) Ebusiness is buying and selling of goods or services online;ecommerce includes ecommerce and all activities related to internal and external business operations

E) C) and D)
F) B) and C)

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How would a company like Flickr use social tagging on its website?


A) By applying keywords that do not match user content
B) By building a tagging game for customers to participate in
C) By allowing users to upload images and tag the images with their own keywords
D) By selecting the keywords to associate with each image a customer uploads

E) B) and C)
F) C) and D)

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What are websites that rely on user participation and user-contributed content,such as Facebook,LinkedIn,and YouTube?


A) Synchronous communication
B) Social media
C) Social networking
D) Asynchronous communication

E) A) and B)
F) None of the above

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A website dedicated to social ____________,provides users with a place to store,categorize,annotate,and share favorites.

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Bookmarkin...

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Which social media site works by allowing content to find the users,instead of the users having to search for the content?


A) MySpace
B) Facebook
C) Google
D) StumbleUpon

E) B) and D)
F) C) and D)

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What is an SNA?


A) Strong network applications
B) Social needs analysis
C) Social networking analysis
D) Steady network areas

E) A) and B)
F) All of the above

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What is the Internet protocol web browsers use to request and display web pages using universal resource locators?


A) Hypertext markup language
B) Web browser
C) Hypertext transport protocol
D) Universal resource locator

E) B) and D)
F) A) and D)

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Many websites use _______ to constantly feed news to consumers instead of having the consumer search for the news.


A) Mashup
B) Source Code
C) RSS
D) SNA

E) A) and C)
F) A) and D)

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What is the set of ideas about how all information in a given context should be organized?


A) Information architecture
B) Collective intelligence
C) Content management system
D) Ebusiness model

E) B) and C)
F) None of the above

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Which of the below is not an ISP?


A) Comcast
B) Facebook
C) AOL
D) Earthlink

E) A) and B)
F) A) and C)

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Content providers are companies that generate revenue by providing digital content such as news,music,photos,or videos and examples include Netflix and iTunes.

A) True
B) False

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eBay buyers voluntarily comment to other users and sellers on the quality of service,promptness of shipping,and their general satisfaction with the product.This is one of the most popular examples of user-generated content and is called ____________.


A) Reputation system
B) Knowledge system
C) Explicit system
D) User-generated sales cycle

E) A) and B)
F) None of the above

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A search __________ is website software that finds other pages based on keyword matching similar to Google.

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The Internet provides access to Internet information through documents including text,graphics,audio,and video files that use a special formatting language called HTML.

A) True
B) False

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Using the collective power of a community to identify and classify content significantly _________ content categorization costs.


A) Eliminates
B) Raises
C) Lowers
D) Balances

E) A) and B)
F) None of the above

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John and Jenny have been saving for two years to take their six children on a vacation to Disneyworld.They are surprised to find out that airline tickets are far more expensive than they had anticipated.They decide to try to find cheaper tickets on Priceline where they are allowed to set their own price they are willing to pay for the airline tickets.What form of ebusiness model are John and Jenny using?


A) CBC
B) B2B
C) C2B
D) C2C

E) A) and B)
F) A) and C)

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A business model is a plan that details how a company creates,delivers,and generates revenues.

A) True
B) False

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Which of the below is not a characteristic associated with Mozilla Firefox?


A) Mozilla Firefox holds over 20% of the Web browser market
B) Mozilla Firefox offers a free email service called Thunderbird
C) Mozilla Firefox is a prime example of open source software
D) Mozilla Firefox is a prime example of a reputation system

E) B) and D)
F) B) and C)

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Managing consumer trust is a challenge for ebusinesses.Which of the following is a good way to build trust when working with customers over the Internet?


A) Be accessible to communicate in-person
B) Be available to communicate in-person
C) Use customer testimonials that link to your client website
D) All of the above

E) All of the above
F) C) and D)

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Which of the following represents the connecting and communicating tools supporting and driving ebusiness?


A) Email,instant messaging,podcasting,content management systems,and video and Web conferencing
B) Content providers,infomediaries,online marketplaces,portals,service providers,transaction brokers
C) B2B,B2C,C2C,C2B
D) Advertising fees,license fees,subscription fees,transaction fees,value-added services fees

E) C) and D)
F) A) and B)

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