Question 1

Peer pressure typically represents a form of coercive power.

Accepted Answer

A) True 
 B)False

Question 2

In terms of managing social networks, organizational leaders should:

Accepted Answer

A)  ignore them; they are irrelevant.
B)  forbid employees from engaging in them, as they damage the formal structure of the organization.
C)  be aware of them, as they reflect the real distribution of power.
D)  manage them by appointing specific people to monitor them.
E)  engage heavily on a personal level with all social networks in the organization.F) B) and E)
G) A) and E)

Question 3

In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Accepted Answer

A) True 
 B)False

Question 4

Power is the _____ to change someone's behavior.

Accepted Answer

A)  need
B)  act
C)  potential
D)  duty
E)  hidden agendaF) B) and D)
G) All of the above

Question 5

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

Accepted Answer

A)  reward power
B)  legitimate power
C)  referent power
D)  expert power
E)  coercive powerF) A) and D)
G) C) and D)

Question 6

Extreme forms of assertiveness include bullying colleagues.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements about power is true?

Accepted Answer

A)  Power exists only when the power holder is able to change someone's behavior.
B)  Power requires asymmetric dependence in a relationship.
C)  Power is the actual practice of influencing others.
D)  Power exists only when one person has something of value for a second person, but the second person has nothing of value for the first person.
E)  People cannot have power over others by controlling a desired job assignment, useful information, important resources, or even the privilege of being associated with someone.F) A) and E)
G) B) and E)

Question 8

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Accepted Answer

A) True 
 B)False

Question 9

People have more power when their actions quickly affect many other people through the organization.

Accepted Answer

A) True 
 B)False

Question 10

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following is the most common form of influence in high power distance cultures?

Accepted Answer

A)  Silent authority
B)  Coalition formation
C)  Assertiveness
D)  Ingratiation
E)  Information controlF) B) and C)
G) None of the above

Question 12

First-line supervisors often hold legitimate, reward, and coercive power over their subordinates, as well as high levels of discretion.

Accepted Answer

A) True 
 B)False

Question 13

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Accepted Answer

A)  Visibility
B)  Absorption
C)  Centrality
D)  Discretion
E)  PersuasionF) All of the above
G) C) and D)

Question 14

Centrality is both an important contingency of power and an important factor in social networks.

Accepted Answer

A) True 
 B)False

Question 15

_____ occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

Accepted Answer

A)  Compliance
B)  Upward appeal
C)  Commitment
D)  Assertiveness
E)  ResistanceF) None of the above
G) All of the above

Question 16

Which of the following is true about impression management?

Accepted Answer

A)  Employees rarely engage in pleasant impression management behavior to satisfy the basic norms of social behavior.
B)  Career professionals do not encourage impression management.
C)  Impression management is part of a larger category of influence tactics known as ingratiation.
D)  It is not common for people to rely on impression management to get ahead in the workplace.
E)  People who engage in high levels of ingratiation are less influential and less likely to get promoted.F) C) and E)
G) A) and B)

Question 17

The number or percentage of connections you have in a network is called:

Accepted Answer

A)  degree centrality.
B)  discretion.
C)  closeness.
D)  betweenness.
E)  availability.F) A) and E)
G) B) and D)

Question 18

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following statements about countervailing power in organizational relationships is true?

Accepted Answer

A)  Countervailing power prevents anyone else from having any power over you.
B)  Countervailing power is used by the stronger party to prevent the weaker party from leaving the relationship.
C)  Countervailing power is the weaker party's power to maintain the stronger party's continued participation in the relationship.
D)  Countervailing power is one of the ways that people gain power by coping with uncertainty.
E)  Countervailing power is a personality characteristic of people who crave power.F) D) and E)
G) A) and E)

Question 20

Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.

Accepted Answer

A) True 
 B)False

Exam 10: Power and Influence in the Workplace

Prevention, forecasting, and absorption are three types of expertise that cope with uncertainty in organizations.

Correct AnswerverifiedShow Answer

An employee's ability to influence others increases as the source of his or her power becomes more substitutable.

Correct AnswerverifiedShow Answer

Which of the following statements about countervailing power in organizational relationships is true?

Correct AnswerverifiedShow Answer

The number or percentage of connections you have in a network is called:

Correct AnswerverifiedShow Answer

Power is the _____ to change someone's behavior.

Correct AnswerverifiedShow Answer

Peer pressure typically represents a form of coercive power.

Correct AnswerverifiedShow Answer

In persuasive communication, the inoculation effect involves warning listeners that others will try to influence them in the future and that they should be aware of the opponent's arguments.

Correct AnswerverifiedShow Answer

_____ occurs when people or work units oppose the behavior desired by the influencer and consequently refuse, argue, or delay engaging in the behavior.

Correct AnswerverifiedShow Answer

First-line supervisors often hold legitimate, reward, and coercive power over their subordinates, as well as high levels of discretion.

Correct AnswerverifiedShow Answer

People have more power when their actions quickly affect many other people through the organization.

Correct AnswerverifiedShow Answer

Centrality is both an important contingency of power and an important factor in social networks.

Correct AnswerverifiedShow Answer

Which of the following is the most common form of influence in high power distance cultures?

Correct AnswerverifiedShow Answer

Which of the following is true about impression management?

Correct AnswerverifiedShow Answer

Extreme forms of assertiveness include bullying colleagues.

Correct AnswerverifiedShow Answer

Displaying one's diplomas and degrees on office walls is one way professionals increase their visibility.

Correct AnswerverifiedShow Answer

Which contingency of power are unions mainly applying by going on strike at a critical time in the company's business cycle?

Correct AnswerverifiedShow Answer

Organizational leaders can minimize organizational politics by making decision rules more complex and ambiguous.

Correct AnswerverifiedShow Answer

In terms of managing social networks, organizational leaders should:

Correct AnswerverifiedShow Answer

Which of the following statements about power is true?

Correct AnswerverifiedShow Answer

Employees have _____, ranging from sarcasm to ostracism, to ensure that coworkers conform to team norms.

Correct AnswerverifiedShow Answer

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