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In value analysis,which of the following activities should be eliminated?


A) Real value
B) Business value
C) No value
D) Value add

E) None of the above
F) A) and B)

Correct Answer

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A graphical representation of a business process is known best as a ____.


A) map
B) state diagram
C) flowchart
D) stack

E) C) and D)
F) B) and C)

Correct Answer

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Beyond the simple tools of flowcharting,a helpful tool called ____ allows one to describe a business process in greater or less detail depending on the task at hand.


A) hierarchical modeling
B) drill down staging
C) detail focused charting
D) magnifying glass charting

E) B) and D)
F) B) and C)

Correct Answer

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Which software programs automates the execution of business processes?


A) SAP Wizards
B) ASAP
C) Workflow tools
D) Swimlanes

E) A) and D)
F) A) and B)

Correct Answer

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When doing process mapping,one of the most important tasks is to define the ____.These define which activities are to be included in the process.


A) scales
B) process boundaries
C) legends
D) scopes

E) B) and C)
F) A) and D)

Correct Answer

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